Weekend Dispatcher
About the position
At Apex Service Partners , we’ve been delivering top-quality home services for decades. Our commitment to customer satisfaction, teamwork, and personal growth drives everything we do. As a Weekend Dispatcher , you’ll be the friendly voice that guides our customers from first contact to job completion—making a real impact every day. Shift: 8AM-6PM Saturdays & Sundays (flexibility to work from home) Pay: \$22.00 - \$27.00 per hour, based on experience
Responsibilities
- Dispatch technicians to job sites with efficiency and precision
- Manage inbound customer calls and assess service needs
- Schedule technicians for emergency and routine visits
- Provide top-tier customer service throughout every interaction
- Maintain accurate logs of vehicles, equipment, and job progress
- Assist with basic clerical tasks such as filing and organizing
- Collaborate with team members and contribute to a supportive environment
- Flex to other duties as needed
Requirements
- High School Diploma or GED
- Prior dispatch or customer service experience (1 year preferred)
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Computer literacy and ability to learn new systems quickly
- Problem-solving ability and sound judgment
- Pre-employment background check and drug screening may apply (as permitted by law)