Voice & non voice CSR - March Class (Virtual)

WE ARE HIRING: VOICE & NON-VOICE CALL CENTER AGENTS
Location: Bridgetowne, Pasig City
Virtual Hiring Process Only – Quick and Easy Application

Start your BPO career with us. We are currently hiring for the following accounts:

  • Travel Voice Account
  • Delivery Account (Chat and Voice Support)

Open to candidates with no experience. Any educational attainment is welcome to apply. As long as you have good verbal and written communication skills and are willing to work onsite in Bridgetowne, Pasig City, you are qualified.

TRAVEL VOICE ACCOUNT

Key Responsibilities:

  • Handle inbound and outbound calls related to travel bookings
  • Assist customers with flight reservations, cancellations, and rebooking
  • Provide information about travel policies, schedules, and promotions
  • Resolve customer concerns in a professional and timely manner
  • Accurately document call details in the system

Qualifications:

  • Good English verbal communication skills
  • Comfortable speaking with international customers
  • Basic computer navigation skills
  • Willing to work onsite in Bridgetowne, Pasig

DELIVERY ACCOUNT (CHAT AND VOICE SUPPORT)

Key Responsibilities:

  • Assist customers with delivery status, order tracking, and concerns via chat and calls
  • Handle refund requests, missing items, and order modifications
  • Coordinate with riders or partner merchants when needed
  • Provide timely and accurate updates to customers
  • Maintain detailed documentation of customer interactions

Qualifications:

  • Good verbal and written English communication skills
  • Ability to multitask (handling chat and voice when required)
  • Basic typing and computer skills
  • Willing to work onsite in Bridgetowne, Pasig

What We Offer:

  • Competitive Salary Package
  • Night Differential and Performance Incentives
  • Paid Training
  • HMO and Other Company Benefits
  • Career Growth Opportunities
  • Supportive Work Environment

Application Process:
Virtual process only – fast and convenient.
Initial screening → Online assessment → Final interview → Job offer

Apply now and start your career with us in Bridgetowne, Pasig City.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php21,000.00 - Php27,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Pay raise

Application Question(s):

  • what is your Full name, contact number, Email address, City located and Highest educ?
  • How long is your BPO experience? (If none put N/A)
  • Are you former employee of Concentrix or Convergys?
  • Are you currently employed or enrolled?
  • Do you have Laptop or PC for online application?
  • Are you amenable to work on site in Bridgetowne Pasig Site?

Work Location: In person

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