Temporary- Pharmacy Student MTM Services- Remote

Are you currently pursuing a pharmacy degree and looking for a summer role that lets you put your knowledge into action? Do you enjoy helping others and providing exceptional customer service? If so, this could be a perfect fit for you!

This temporary summer position (May–August) is designed specifically for pharmacy students enrolled in an accredited program. You’ll gain hands-on experience supporting medication therapy management and interacting with members, providers, and pharmacies—all while working remotely during daylight hours, with optional weekend opportunities.
Pay rate: $19.79/hour.

As a Pharmacy Student with UPMC Health Plan, you’ll play an important role in ensuring our members receive safe, effective, and timely pharmaceutical care. You’ll be part of a supportive team that values quality, accuracy, and compassionate communication.

What You’ll Do

In this role, you’ll learn, grow, and contribute by:

• Supporting members and providers through inbound and outbound calls, helping address medication-related questions and concerns.
• Ensuring high-quality interactions that meet call center performance goals.
• Partnering with pharmacists by preparing cases and completing pre-work for comprehensive medication reviews.
• Maintaining accurate patient information and updating pharmacy systems as needed.
• Handling confidential information responsibly and following all HIPAA, state, and federal regulations.
• Resolving concerns on the first call whenever possible to create positive, seamless experiences.
• Engaging in medication therapy management activities through interactions with members, pharmacies, and providers.
• Participating in quality improvement efforts to enhance both clinical care and operational processes.
• Supporting training efforts for new pharmacy personnel or students.
• Documenting all interactions and interventions accurately and completely.

Why This Role Matters

This is more than a summer job—it’s a chance to:

• Build meaningful experience in medication therapy management
• Strengthen your communication and clinical reasoning skills
• Work directly with pharmacists and other professionals
• Make a positive impact on members’ healthcare journeys

• Gain exposure to managed care pharmacy in a supportive environment

   

If you're ready to learn, contribute, and take the next step in your pharmacy journey, we’d love to have you with us this summer!