Senior Finance Ops & Automation Analyst

Senior Finance Ops & Automation Analyst About the Role Apollo.io is seeking a detail-oriented Senior Accounts Payable & Procurement Coordinator to join our Accounting team. This role is the operational backbone of our financial operations, managing the full lifecycle of vendor payments, travel & expense processing, credit card reconciliation, and procurement support across multiple international entities. You'll work cross-functionally with employees at all levels, vendors, and internal teams to ensure smooth financial operations in a fast-paced, high-growth environment. What You'll Do Accounts Payable & Invoice Management (40%) • Process invoices received at AP Inbox, coding to appropriate GL accounts, departments, and cost centers • Route invoices for approval through Zip intake-to-pay system • Manage vendor payment inquiries and issue resolution • Process invoices across multiple entities (US, UK, Poland, Mexico, Colombia) • Handle invoice corrections, adjustments, and overdue payment follow-ups • Maintain accurate vendor records in Zip and NetSuite Travel & Expense Processing (25%) • Provide frontline support to employees for user access, booking issues, and questions • Coordinate with Navan support team for complex multi-city travel arrangements • Process and approve off-platform booking requests when necessary • Review and process expense reimbursements for policy compliance • Support employee onboarding with Navan access and training • Troubleshoot booking system issues and coordinate resolutions Credit Card Management (20%) • Chase receipts for transactions over $75 from cardholders • Perform monthly reconciliation of Brex and Ramp credit card statements • Code transactions to appropriate accounts and cost centers • Support month-end close activities (close prior month on 1st, pull statements on 2nd) • Respond to cardholder questions and transaction disputes • Ensure compliance with corporate card policies Procurement Operations Support (15%) • Coordinate vendor onboarding through Zip portal • Issue virtual credit cards for approved purchase orders • Track PO status, delivery confirmations, and receipt matching • Support contract-to-payment workflow coordination with Legal team • Respond to sourcing and procurement requests, escalate as needed • Process contract amendments, top-ups, and expedited payment requests • Maintain communication between requesters, vendors, and finance What You'll Bring Required Experience: • 4-5 years of experience in accounting, finance, or accounts payable roles • Strong proficiency with ERP systems (NetSuite experience highly preferred) • Experience with procurement/intake-to-pay platforms (Zip, Coupa, or similar) • Hands-on experience with travel & expense systems (Navan, Concur, Expensify, or similar) • Credit card reconciliation experience (Brex, Ramp, Divvy, or similar platforms) • Advanced Excel/Google Sheets skills for data analysis and reporting Technical Skills: • Ability to code transactions to appropriate GL accounts, departments, and cost centers • Understanding of payment methods (ACH, wire, virtual cards) and payment terms • Experience with multi-entity accounting and international payments • Comfortable learning and adopting new systems and AI tools for efficiency • Strong attention to detail with high volume transaction processing Soft Skills: • Excellent written and verbal communication skills for vendor and employee interactions • Strong customer service orientation with ability to support internal stakeholders via Slack and email • Problem-solving mindset for troubleshooting payment, booking, and system issues • Ability to manage competing priorities and meet month-end deadlines • Self-starter who can work independently with minimal supervision • Collaborative team player comfortable working cross-functionally Systems You'll Use Daily • Zip - Intake-to-pay platform for vendor management, invoice processing, and PO tracking • NetSuite - ERP for GL coding, payment processing, and financial reporting • Navan - Travel and expense management platform • Brex & Ramp - Corporate credit card platforms for transaction reconciliation • Google Workspace - Gmail, Sheets, Docs for communication and analysis • Slack - Primary communication tool for employee and vendor support • Various AI tools - For workflow efficiency and process automation Why This Role Matters You'll be essential to Apollo.io's financial operations, ensuring vendors are paid on time, employees can travel seamlessly, and procurement processes run smoothly. This role offers high visibility across the organization, direct impact on operational efficiency, and opportunity to shape processes during a period of rapid growth and system modernization. We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster