[Remote] Quality Program Management & Performance Manager (Remote in NM)

Note: The job is a remote job and is open to candidates in USA. Molina Healthcare is a provider of managed healthcare services, and they are seeking a Quality Program Management and Performance Manager to develop and implement healthcare quality improvement activities. This role involves ensuring compliance with quality program requirements and providing direction for various quality initiatives within the organization.

Responsibilities

• Drives quality program management activities to ensure compliance with regulatory requirements
• Acts as a subject matter expert and lead specialist to provide project-, program-, and/or initiative-related direction and guidance for other specialists within the department and/or collaboratively with other departments to ensure quality programs meet regulatory requirements
• Implements key quality program activities that maintain quality compliance, including maintaining responsibility for preparing and finalizing quality program management committee and other meeting documentation, which capture thorough discussion and participation of attendees, follow-up actions, and next steps, in a clear and understandable way
• Oversees higher complexity quality program management activities, which include preparation for quality improvement reports, audits, surveys, and other federal and state-required quality activities
• Monitors and ensures that key quality activities are completed on time and accurately to present results to key departmental management and other Molina departments, and to formal committees and subcommittees as needed
• Prepares narrative reports and works with departmental specialists (as appropriate) to interpret regulatory specifications, explain programs and results of programs, and document findings
• Maintains quality program management project plan to ensure state (and/or federal and NCQA-related) requirements are documented during the year
• Works with the Manager and/or Director to maintain up-to-date addendums to quality policies and procedures that clearly document state-specific activities and requirements in collaboration with the national teams
• Creates, manages, and/or compiles the required documentation to maintain critical quality improvement functions
• Leads quality improvement activities, meetings, and discussions with and between other departments within the organization
• Evaluates project/program activities and results to identify opportunities for improvement
• Engages in problem solving and remediation of any escalations or gaps at the direction of the with Manager and/or Director
• Other tasks, duties, projects, and programs as assigned
• This position may require same-day out-of-office travel approximately 0 - 50% of the time, depending upon the location
• This position may require multiple days out of town overnight travel approximately 0 - 20% of the time, depending upon location

Skills

• Bachelor's Degree or equivalent combination of education and work experience
• Min. 5 years of experience in healthcare with a minimum of 2 years of experience in health plan quality improvement, managed care, or equivalent experience
• Demonstrated solid business writing experience
• Operational knowledge and experience with Excel and Visio (flow chart equivalent)
• Degree in Preferred field: Clinical Quality, Public Health, or Healthcare
• 5 years of experience in health plan quality management
• Experience with data reporting, analysis, and/or interpretation

Benefits

• Competitive benefits and compensation package

Company Overview

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