[Remote] Operations Advisor - NY, PA

Note: The job is a remote job and is open to candidates in USA. Pizza Hut is seeking a passionate, field-focused Operations Advisor to support restaurant excellence across a defined region. This role involves coaching leaders to enhance execution, performance, and guest experience while partnering with franchisees and restaurant leadership teams.


Responsibilities

  • Partner directly with franchisees and restaurant leaders to strengthen in-restaurant execution and performance
  • Provide hands-on coaching inside restaurants focused on food quality, speed, accuracy, cleanliness, safety, and team effectiveness
  • Help identify performance opportunities and collaborate on clear, actionable improvement plans
  • Support rollout of new initiatives by building buy-in and assisting with on-the-ground implementation
  • Lead or support workshops and training sessions to build capability at the restaurant level
  • Reinforce Pizza Hut brand standards and share best practices across the region
  • Work closely with Franchise Operations Partners (FOPs) to align operational support with broader business priorities
  • Travel is approximately 70% within the assigned region, offering significant exposure to diverse restaurant environments and leadership teams

Skills

  • 5+ years of progressive leadership experience in QSR, restaurant, retail, or food & beverage environments (High-performing General Managers and Area Leaders are encouraged to apply)
  • Strong understanding of 4-wall restaurant day-to-day operations and what drives guest experience and profitability
  • Experience leading and developing restaurant teams
  • Ability to coach and influence through relationship-building and credibility
  • Strong problem-solving skills with a practical, action-oriented mindset
  • Comfort working in the field and adapting to different restaurant environments
  • Proficiency in Microsoft Office
  • Must reside within the supported market (Northeast Metro: NYC, NY/Philadelphia, PA)
  • Experience in a franchise system or multi-unit environment
  • Familiarity with Pizza Hut systems and operations

Company Overview

  • Pizza Hut is an American restaurant chain and international franchise known for Italian-American cuisine including pizza and pasta. It is a sub-organization of Yum! Brands. It was founded in 1958, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.pizzahut.com/.

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