[Remote] Director, Internal Communication and Culture
Note: The job is a remote job and is open to candidates in USA. Dropbox is a global community of visionaries and doers shaping the future of work. As the Head of Internal Communications, you will lead the strategy for how Dropbox communicates with its employees, focusing on storytelling and engagement during pivotal moments of change.
Responsibilities
- Own and deliver an integrated internal communications strategy that builds clarity, trust, and engagement across the company
- Lead the Internal Communications team, continuing to scale its impact through clear ownership, strong craft, and thoughtful talent growth
- Partner closely with senior executives and cross-functional leaders as a trusted advisor on employee communications, change management, and alignment
- Drive compelling, proactive storytelling that connects company strategy, customer insights, product progress, and culture
- Drive engagement across all employee channels and events (in-person and virtual), including company-wide and org-level All Hands, AMAs, leadership offsites, Slack campaigns, email cascades, toolkits, and our internal intranet
- Guide internal communications during periods of change, ensuring messages are clear, well-sequenced, and aligned to our values
- Regularly partner with the external communications team on milestones, including product launches, customer progress, and corporate activities (e.g., quarterly earnings, M&A)
- Establish strong operating rhythms, measurement, and feedback loops to continuously improve employee understanding and engagement
Skills
- 15+ years of experience in internal communications, HR/employee communications, corporate communications, or related fields
- Proven experience leading and scaling high-performing teams
- Exceptional writing, editing, and narrative-building skills with a high bar for craft and fluency in leveraging AI tools to accelerate team impact
- Strong executive presence and experience partnering directly with senior leaders
- Demonstrated ability to navigate organizational change with clarity, empathy, and credibility
- Strategic mindset with strong business acumen and ability to connect communications to company priorities
- Excellent judgment, attention to detail, and ability to operate effectively in complex, fast-moving environments
- Experience leading internal comms at a high-growth or transformation-stage company
- Background in creative storytelling, campaigns, or brand-adjacent comms
- Experience integrating AI and modern tools into comms workflows
- Comfort operating as both a strategic leader and hands-on advisor when needed
- Experience partnering closely with HR, People teams, or executive offices
Benefits
- Competitive medical, dental, and vision coverage
- 401(k) plan with a generous company match and immediate vesting
- Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
- Income Protection Plans: Life and disability insurance
- Business Travel Protection: Travel medical and accident insurance
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
- Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
- Access to over 10,000 global co-working spaces through Gable.tomaking it easy to book flexible workspaces for collaboration or individual work
- Quarterly Cell phone and internet allowance
- Mental health and wellness benefits
- Disability and neurodivergence support benefits
Company Overview
Company H1B Sponsorship
