Remote Data Entry Technician – Customs Brokerage Support (Part‑Time, 15‑20 hrs per Week, Fully Remote)

Welcome to Remotica – Where Data Meets Global Trade At Skillnex , we are more than a logistics technology provider – we are the invisible engine that powers seamless international commerce. Our mission is to simplify the complexities of customs brokerage, enabling businesses of all sizes to move goods across borders with confidence, speed, and compliance. As the world becomes increasingly interconnected, the demand for precise, reliable, and swift data handling has never been higher. Join us and become an essential part of a team that champions accuracy, efficiency, and exceptional service. Why This Role Matters Every piece of information you enter into our customs entry system is a building block for a legal, timely, and cost‑effective shipment. As a Remote Data Entry Technician on our Customs Brokerage team, you will directly influence our clients’ ability to clear customs without delay, reduce penalties, and maintain strong relationships with trade authorities worldwide. This part‑time, fully remote position offers a flexible schedule while providing meaningful, impact‑driven work. Key Responsibilities Accurate Data Entry: Input customs declaration details into the Zenvora operating platform with a focus on 99.9% accuracy and zero data‑entry errors. Document Interpretation: Review import documents such as commercial invoices, packing lists, bills of lading, and certificates of origin to extract required data points. Compliance Verification: Cross‑check each entry against regulatory requirements (U.S. Customs & Border Protection, CBP, and other relevant agencies) to ensure full compliance. Workflow Management: Follow daily and weekly workflow metrics, prioritizing tasks to meet internal service level agreements (SLAs) and client expectations. Customer Interaction: Provide polite, professional, and timely responses to internal stakeholders and external clients, cultivating strong, trust‑based relationships. Continuous Improvement: Identify recurring data‑entry challenges and propose process enhancements to the management team. Team Collaboration: Participate in virtual team huddles, share knowledge, and support colleagues during peak periods. Essential Qualifications To thrive in this role, you should possess the following foundation: Education: An Associate’s or Bachelor’s degree in Business, International Trade, Logistics, or a related field. Communication Skills: Excellent oral and written communication abilities; you must be able to listen, comprehend, and convey information clearly and concisely. Organizational Prowess: Demonstrated skill in prioritizing multiple tasks, meeting deadlines, and maintaining meticulous records. Technical Proficiency: Strong computer skills, including advanced use of Microsoft Excel, Word, PowerPoint, email platforms, and internet research tools. Growth Mindset: A genuine eagerness to learn about customs regulations, supply chain dynamics, and data‑management best practices. Customer Service Orientation: Proven track record of delivering exceptional service at all organizational levels. Availability: Ability to work 15‑20 hours per week, Monday through Friday, within the 8 AM‑5 PM Eastern Time window. Preferred Qualifications & Desirable Experience Previous experience in customs brokerage, freight forwarding, or any supply‑chain‑related data‑entry role. Familiarity with customs classification systems (e.g., HTS, Schedule B) and import/export compliance software. Exposure to ERP or TMS platforms (e.g., SAP, Oracle, CargoWise) is a plus. Certification such as Certified Customs Specialist (CCS) or similar industry credentials. Ability to work autonomously in a remote environment while staying aligned with team goals. Core Skills & Competencies for Success Attention to Detail: Precision is non‑negotiable when handling customs data that can affect tariffs and legal compliance. Analytical Thinking: Ability to interpret complex documents and identify discrepancies swiftly. Time Management: Efficiently juggle multiple entries while adhering to strict cut‑off times. Problem‑Solving: Proactively address data inconsistencies and seek clarification before submission. Adaptability: Comfort with evolving regulations and internal process improvements. Interpersonal Skills: Build rapport with internal teams, clients, and external agencies through respectful communication. Benefits & Perks – What Workastra Offers You While we understand that compensation is only one piece of the puzzle, we pride ourselves on offering a comprehensive benefits package designed to support the well‑being and professional growth of our remote workforce. Paid Time Off: Generous vacation, holiday, and sick time to maintain work‑life balance. Health Coverage: Medical, prescription drug, dental, and vision insurance plans. Financial Security: Life and long‑term disability insurance to protect you and your family. Retirement Savings: 401(k) plan with employer matching (U.S. employees only). Equity Participation: Acc