Police Clerk

March 14, 2026

<div style="text-align: center;"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/1207/jobpostings/image/police logo.png" data-uw-rm-alt="QU" data-uw-rm-alt-original="police logo.png" data-id="null" data-name="police logo.png" alt="police logo.png" data-url="https://secure.neogov.com/images/AgencyImages/jobposting/1207/jobpostings/image/police logo.png" style="width: 208px;" class="fr-fic fr-dii"></div> Join Our Team as a Police Clerk - Serve Your Community Behind the ScenesDo you thrive in a fast-paced, detail-oriented environment? The Albany Police Department is looking for a dedicated and professional individual to join our Records Division as a Police Clerk. In this essential frontline role, you will play a key part in supporting public safety by responding to non-emergency phone calls, assisting walk-in visitors from behind secure glass, and accurately recording important information. This position requires the ability to manage a high volume of daily calls while providing courteous and professional assistance to the public at the front counter.This is more than just an administrative position—it’s a chance to make a real difference in your community. We’re seeking someone who is customer-service focused, calm under pressure, and ready to be a key part of our front-line support team.No college degree required; comprehensive on-the-job training provided! If you're ready to serve with professionalism and purpose, we encourage you to apply today! This position's regular schedule is Monday to Friday from 9am - 5:30pm<div style="text-align: center;">____________________________________________</div>Recruitment & Selection Timeline The screening process will consist of the following: <ul style="padding-left: 2rem; margin-top: 0px; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><li>City of Albany Application Deadline: The initial review of applications will occur on Monday, March 16, 2026. After this date, applications will be reviewed and considered as needed.</li><li>Virtual 5-Minute Interviews: Conducted remotely via Microsoft Teams</li><li>Booklet Testing (Written Test): In-person at Albany Police Department</li><li><div style=" text-align: left;">Formal Interviews: In-person at Albany Police Department</div></li><li><div style=" text-align: left;">Command Interviews: In-person at Albany Police Department</div></li><li><div style=" text-align: left;">Fingerprinting: In-person at Albany Police Department</div></li><li><div style=" text-align: left;">Background Investigation: In-person interview and online personal history statement completion</div></li></ul> <div style=" text-align: left;">** First review of applications will be on Monday, March 16 for any applications received by midnight on Sunday, March 15. Applications received on or after March 16 will be reviewed and considered as needed, and this recruitment may be closed at any time after March 15 without prior notice. **</div>Salary Incentives: The City of Albany may offer various incentives, which could include, but are not limited to, the following:<ol style="padding-left: 2rem; margin-top: 0px; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><li>City-Provided Uniforms and Equipment: Includes uniforms, necessary equipment, and uniform cleaning.</li><li>Bilingual Pay (Spanish or Sign Language):<ul style=" padding-left: 2rem; margin-top: 0px; margin-bottom: 3pt;"><li>3% for Intermediate proficiency</li><li>5% for Advanced proficiency</li></ul></li><li>Education Pay:<ul style=" padding-left: 2rem; margin-top: 0px; margin-bottom: 3pt;"><li>3% for an Associate's Degree</li><li>6% for a Bachelor's Degree</li></ul></li></ol> Benefits include:<ul type="disc" style="padding: 0px 0px 0px 40px; margin: 0in 0px 3pt; color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><li style=" padding: 0px; margin: 0in; color: inherit;">Excellent <a href="https://www.albanyoregon.gov/images/stories/hr/benefits/COABN-Police.pdf" target="_blank" data-uw-rm-ext-link="" data-uw-pdf-br="2" data-uw-pdf-doc="" style=" color:inherit!important; text-decoration: underline !important;" data-uw-rm-empty-ctrl="">medical, vision and dental </a>benefit package for the employee and qualified family members with low monthly out-of-pocket <a href="https://www.albanyoregon.gov/images/stories/hr/oe/Premiums-Police.pdf" target="_blank" data-uw-rm-ext-link="" data-uw-pdf-br="2" data-uw-pdf-doc="" style=" color:inherit!important; text-decoration: underline !important;" data-uw-rm-empty-ctrl="">cost.</a> Currently, the employee-paid premium is approximately $56 per month for employee-only coverage up to a max of $160 per month for family coverage. </li><li style=" padding: 0px; margin: 0in; color: inherit;">City-paid contribution to a VEBA Trust account for out-of-pocket healthcare expenses. Currently, the annual contribution is $2,000 for employee-only and $4,000 for employee plus dependent(s).</li><li>Paid time off:<ul style=" padding: 0px 0px 0px 40px; margin: 0px 0px 3pt; color: inherit; font-style: normal; text-align: left; text-indent: 0px;"><li style=" padding: 0px; margin: 0in; color: inherit;">8 hours of sick leave per month</li><li style=" padding: 0px; margin: 0in; color: inherit;">18 hours of vacation leave per month, with progressive increases based on years of service. </li></ul></li><li style=" padding: 0px; margin: 0in; color: inherit; font-style: normal;">Excellent retirement benefits: <ul type="circle" style=" padding: 0px 0px 0px 40px; margin: 0in 0px 3pt;"><li style=" padding: 0px; margin: 0in;">City-paid participation in the Oregon Public Employee Retirement System (OPSRP and IAP) </li><li style=" padding: 0px; margin: 0in;">City-paid contribution (2.5%) into pre-tax deferred compensation plan </li></ul></li><li style=" padding: 0px; margin: 0in;">In addition, other benefits such as education reimbursement, employee assistance program, basic life insurance, long-term disability, and flexible spending accounts for healthcare and childcare expenses.</li></ul>This position provides administrative and clerical support to law enforcement personnel by handling a variety of routine and specialized tasks. Responsibilities include processing non-emergency service requests, maintaining sensitive or legal records, answering phones, greeting and assisting the public at the front counter, and ensuring efficient and professional customer service. Related duties may be assigned as necessary. The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform. <ol style="margin-bottom: 3pt;"><li>Answers incoming telephone calls, determines nature and urgency of calls, and routes calls according to department guidelines. Takes reports over the phone that do not require emergency or officer response and enters data into various software programs.</li><li>Provides a variety of information to the public and governmental agencies. Responds to written inquiries for special or specific law enforcement information while complying with public record laws and confidentiality. </li><li>Operates computerized records management system and enters Uniform Traffic Citations into the Records Management System (RMS); conducts records checks and maintains Law Enforcement Data System (LEDS) certification.</li><li>Completes court-ordered and public fingerprinting services in accordance with applicable procedures and legal requirements.</li><li>Assists in the processing of a variety of reports and records including reports of investigation; hazardous, and nuisance vehicles; sex offender registrations; false alarm notices and alarm permits. </li><li>Establishes and maintains records systems and report files using moderately independent judgment which includes creating folders, assigning Police Reports to the correct location, moving media files, and ensuring each document has been assigned a retention period.</li><li>Receives and posts a variety of payments. Runs weekly payment reports and balances payments to the reports and prepares weekly deposits.</li><li>Tracks and organizes vehicle fleet maintenance and repairs.</li><li>Composes a variety of correspondence, reports and other materials requiring independent judgment as to content, accuracy, and completeness. </li><li>Enters and retrieves criminal justice information using local, state, and national computer systems in response to operational needs and polices.</li><li>Represents the City of Albany by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. Regards everyone, internal and external, as a customer and deliver the best service possible in a respectful and patient manner.</li><li>Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the city through own actions.</li><li>Effectively promotes and supervises a safe work environment. Complies with all safety rules and performs work in a safe manner. Ensures staff maintain a safe working environment in compliance with Federal, State, and City health and safety guidelines and regulations.</li><li>Serves as a member of various City committees as assigned.</li><li>Assists other staff in the performance of their duties as assigned.</li><li>Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.</li><li>Operates a motor vehicle safely and legally. </li><li>Performs other related duties as required/assigned.</li></ol><undefined></undefined>Works under the general guidance and direction of the Police Records & Systems Supervisor.<div style="text-align: justify;">This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel.</div><div style="text-align: justify;">EDUCATION AND EXPERIENCE A high school diploma or equivalent is required and at least three years of general office or records management experience. An equivalent combination of education, training, and experience that provides the necessary knowledge, skills, and abilities to perform the essential functions of the position may be considered.</div> Special Requirements: <ol style="margin-bottom: 3pt;"><li>Ability to meet the Law Enforcement Data System (LEDS) certification requirements and successfully obtain this certification within six months of job placement.</li><li>Must pass a thorough background investigation and integrity interview. Any conduct that could compromise the integrity of the department or the city will be closely evaluated.</li><li>Work schedule is typically Monday-Friday.</li><li>Possession of or ability to obtain a valid Oregon driver's license and a driving record that meets the City’s driving standards.</li><li>The individual shall not pose a direct threat to the health or safety of themselves or others.</li></ol><div style="text-align: justify;"> KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: computers and electronic data processing, email, and related software; modern office practices and procedures including business English, grammar, spelling, and composition; and modern law enforcement principles, procedures, techniques, and equipment preferred. Skill in: the operation of standard office equipment, including copy and fax machines, multi-line telephone; operating computers for data entry, word processing, presentation software, and spreadsheet programs; and operate listed tools and equipment used. Ability to: proficiently use Microsoft Office Suite; operate small office equipment, including copy machines or multi-line telephone systems; word processing and/or accounting purposes; learn the applicable laws, ordinances, and department rules and regulations; work effectively in a fast-paced, public safety environment requiring confidentiality and attention to detail; communicate effectively, verbally and in writing; understand and carry out written and oral instructions; establish and maintain effective working relationships with employees, other departments, and the public. </div> WORK ENVIRONMENT In the performance of the job duties, the employee will be working in an office environment under usual office working conditions. Work may also be performed in meeting settings in offices, conference rooms, and public spaces. The noise level in the work area is typical of most office environments, with telephones, personal interruptions, and background noises. Travel is normally limited to various city work sites. PHYSICAL DEMANDS The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Detailed information may be available in a supplemental Job Task Analysis document. While performing the essential duties of this position, the employee is primarily required to sit for extended periods, with occasional standing, finger dexterity, speaking, hearing, and repetitive motions. The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. TOOLS & EQUIPMENT USED In the performance of job duties, the employee will use computers for data entry, word processing and/or accounting purposes; operate small office equipment, multi-line phone; copy and fax machines; a motor vehicle; and other related tools and equipment. Safety Equipment: Develops safe work habits and contributes to the safety of self, coworkers, and the public.

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