Operations Area Manager. Job in Rock Tavern Move Collective Jobs

<p>Join our dynamic Operations team, where we deliver millions of packages and smiles to customers every day! We're looking for enthusiastic, customer-focused individuals to step into the role of Operations Area Manager. In this vital position, you will lead and inspire a dedicated team of hourly employees, prioritizing safety, quality, attendance, and performance.</p><p>Your leadership will ensure that customer orders are delivered accurately and on time, fulfilling our mission to meet customer expectations. Our operations workflow consists of three key phases: First mile, Middle mile, and Last mile. Each phase has its unique processes, but our commitment to our customers remains constant.</p><p><b>Key Responsibilities:</b></p><ul><li>Support, mentor, and motivate your hourly workforce.</li><li>Manage safety, quality, productivity, and customer delivery promises.</li><li>Work collaboratively with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to fulfill business objectives.</li><li>Lift up to 49 pounds and regularly push, pull, squat, bend, and reach.</li><li>Stand/walk for up to 12 hours during shifts.</li><li>Adapt to variable noise levels and temperatures, including outdoor conditions.</li><li>Continuously navigate stairs (for sites with stairs).</li></ul><p>Our fulfillment network constantly evolves, offering numerous growth opportunities within our operations.</p><p><b>Basic Qualifications:</b></p><ul><li>2+ years of experience in employee and performance management.</li><li>Bachelor's degree or equivalent, or 2+ years of experience at Amazon (blue badge/FTE).</li><li>Flexibility to work various shifts, including weekends, nights, and holidays.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>1+ years of experience with performance metrics, process improvements, or lean techniques.</li><li>Experience managing a team of 20+ employees.</li><li>Familiarity with process improvements (Lean, Kaizen, or Six Sigma).</li><li>Strong customer service, communication, and interpersonal skills.</li><li>A degree in Engineering, Operations, Supply Chain/Logistics, or a related field.</li><li>Experience in sectors like retail, manufacturing, military, and logistics.</li></ul><p>We are an equal opportunity employer committed to creating an inclusive culture that empowers all employees. We encourage applicants requiring accommodation during the hiring process to reach out to our recruiting team. Come join us in Rock Tavern, NY, where the salary range for this position is $70,000.00 - $90,900.00 annually. Your compensation package will include sign-on payments and restricted stock units (RSUs), with total benefits covering health insurance, 401(k) matching, paid time off, and parental leave.</p>