Hostess – Bliss 6 | Conrad Dubai
<p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">The Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.</span></p><p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What will I be doing?</strong></span></p><p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Manage guest queries in a friendly, timely, and efficient manner</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Ensure knowledge of menu and all products</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Follow correct reporting procedures if faced with issues</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Has a good knowledge of the restaurant's sitting arrangements</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Comply with hotel security, fire regulations and all health and safety legislation</span></li></ul><p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What are we looking for?</strong></span></p><p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">A Hostess serving Conrad Hotel is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Positive attitude</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Good communication skills (oral and Written)</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Committed to delivering high levels of customer service</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Excellent grooming standards</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Flexibility to respond to a range of different work situations</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Ability to work on your own or in teams</span></li></ul><p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Degree in relevant area</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Experience in Food and Beverage department and/or industry</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Previous experience of cash handling</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Knowledge of Food Hygiene Regulations</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Knowledge of Wines and F&B Drinks</span></li></ul><p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>What will it be like to work for Conrad Hotels & Resorts?</strong></span></p><p style="font-family:Arial;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!</span></p>