Groups, Meetings & Events Assistant Sales Manager
<p>A <span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-language:NL-BE;"><strong>Groups, Meetings & Events Assistant Sales Manage</strong></span></span> will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure.</p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-language:NL-BE;"><strong>About the Role:</strong></span></span><br><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-language:NL-BE;">Join us in creating unforgettable experiences! As a <strong>Groups, Meetings & Events Assistant Sales Manager</strong>, you’ll be the driving force behind building relationships and sourcing new leads resulting in converting groups, meetings and events enquiries into memorable bookings, maximizing hotel occupancy and revenue. Ensuring a high hospitality driven service and assist the Groups, Meetings & Events Sales Manager in supporting and building the team.</span></span></p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-language:NL-BE;"><strong>What You’ll Do:</strong></span></span></p><p> Convert incoming mid-size and large enquiries into bookings and hit current and future sales targets<br> Maximize sales revenue by identifying and developing new business opportunities<br> Perform follow-up prospect calls to convert tentative business opportunities and handle turndowns professionally whilst looking for opportunities to provide solutions for business needs<br> Manage client requests and ensure seamless communication throughout the booking process<br> Lead on-site client inspections ensuring exceeded guest expectations<br> Maintain strong product knowledge and stay updated on market trends and needs<br> Develop and drive relationships with guests and all internal stakeholders<br> Proactively seek feedback from clients to continuously improve service<br> Develop and expand current existing account portfolio by focusing on driving repeat business<br> Set up and cross check offers and contracts <br> Create great and memorable guest experience before, during and after their stay<br> Work closely with the G,M&E sales Manager to ensure that the selling strategy for the hotel is in line with demand through effective diary and rate management<br> Ensure all departmental KPI’s are monitored & achieved.<br> Evaluate each group enquiry against the potential displacement of revenue using appropriate systems, tools and demand calendars<br> Support in draw up of budget and forecast and identify risks and opportunities<br> Participate in Business and Commercial Focus meetings<br> Assist to departmental meetings, team briefings and project work and support other team members<br> Train and coach the Team Members, trainees in collaboration with G,M&E Sales Manager.<br> Hold 1 to 1 meetings and annual Performance Development Reviews with G,M&E team members together with G,M&E Sales Manager<br> </p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-language:NL-BE;"><strong>You’ll Love this role if you:</strong></span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">Thrive in a fast-paced, dynamic environment, able to manage multiple priorities and adapt to change</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">Love using CRM systems (e.g., Delphi/Salesforce, OnQ)</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">Have a proven track record in sales or event planning</span></span><span style="color:#00B050;font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">in hospitality</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">Enjoy working with people and have top-notch communication skills</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">Are always looking to learn and grow in your career</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">Love to communicate in Dutch, English & French. Every other language is a plus.</span></span></p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-language:NL-BE;"><strong>What’s in it for you:</strong></span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-ansi-language:NL-BE;mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;" lang="NL-BE">ü</span><span style="font:7.0pt "Times New Roman";mso-ansi-language:NL-BE;mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;" lang="NL-BE"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-ansi-language:NL-BE;mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;" lang="NL-BE">Competitive salary and performance bonuses</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">Opportunities for continuous learning and professional development</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-fareast-language:NL-BE;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">A supportive team culture where everyone has a voice</span></span></p><p class="MsoNormal" style="margin-left:36.0pt;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list 36.0pt;text-indent:-18.0pt;"><span style="font-family:Wingdings;font-size:10.0pt;"><span style="mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-list:Ignore;">ü</span><span style="font:7.0pt "Times New Roman";mso-bidi-font-family:Wingdings;mso-bidi-font-size:11.0pt;mso-fareast-font-family:Wingdings;mso-list:Ignore;"> </span></span><span style="font-family:"Hilton Sans",sans-serif;"><span style="mso-fareast-font-family:"Times New Roman";mso-fareast-language:NL-BE;">The huge benefit from the exclusive discounted rates in the Hilton worldwide network</span></span><br><br><br> </p>