Front Desk Coordinator at EnRitched Gynecology

About EnRitched Gynecology

EnRitched Gynecology located at 2820 NE 214th St, Aventura, FL 33180 is a new concierge gynecology practice founded by Dr. Jessica Ritch, a minimally invasive gynecologic surgeon. The practice is dedicated to providing personalized, high-quality, patient-centered care in an elevated and supportive environment.

Position Summary

The Front Desk Coordinator is the first point of contact for patients and plays a critical role in creating a warm, professional, and seamless patient experience. This role is ideal for someone who thrives in a boutique healthcare setting and values exceptional service.

Key Responsibilities

• Greet patients warmly and provide a high-end concierge-style experience

• Manage appointment scheduling, confirmations, and patient check-in/check-out

• Answer phones, respond to inquiries, and manage patient communications professionally

• Collect and verify patient information

• Handle payments and basic billing-related tasks

• Maintain accurate patient records in the electronic medical record system

• Coordinate with clinical staff to ensure smooth patient flow

• Uphold patient confidentiality and HIPAA compliance at all times

• Take and document vital signs

• Possible social media promotion if time allows

Qualifications

• Prior experience in a gynecology or women’s health office strongly preferred

• Experience with Athenahealth is a plus, but not required

• Excellent interpersonal, communication, and customer service skills

• Professional, polished demeanor with attention to detail

• Strong organizational and multitasking abilities

• Comfortable working in a concierge or boutique medical practice setting