Freelance Job: Part-Time Chat Support/ Assistant (UK, Native English Speaker)
Looking for a reliable, personable person to manage an inflow of messages and do data entry. This is ongoing part-time work, not a one-off project. What you'll do: • Accept incoming contact requests • Reply to new messages following provided scripts • Qualify and onboard new contacts (collect their info, understand their needs) • Escalate anything sensitive to me • Log contacts in a shared tracker You'll be given: • A full script library with exact phrases for every scenario • An AI copilot tool that generates reply suggestions -- you just review and send • Clear escalation guidelines • Training in Week 1 (draft-only mode, I review before anything goes live) This is a great fit if you're looking for flexible, low-stress part-time work with clear guidelines and good support. Hours: ~1 hour/day, 7 Days per week. Flexible timing within UK business hours. Budget: £10-15/hr Requirements: • Native English speaker based in the UK • Comfortable with messaging platforms • Can follow scripts while sounding natural and friendly • Reliable and responsive Skills/Tags: Virtual Assistant, Community Management, Customer Support, Chat Support, Admin