FOS-SLC Flight Ops ACC Tower Liaison, DPS

UNITED STATES, GEORGIA, ATLANTA

DELTA PROFESSIONAL SERVICES

17-NOV-2025

REF #: 30525

HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

The Flight Operations ACC Tower Liaison serves as a subject matter expert supporting Line Operations, the SLC Chief Pilot Office and Delta Professional Services (DPS). This part-time role is based in Atlanta (ATL) and assigned to Salt Lake City (SLC), providing operational support within the Airport Customer Center (ACC). The Liaison plays a critical role in real-time flight operations, ensuring coordination and communication between pilots, ACC teams, and other operational departments.

Key Responsibilities

  • Act as the primary point of contact for pilots regarding operational issues at ACC.

  • Support pilots during safety-related events, MCC coordination, and conflict resolution.

  • Facilitate cross-divisional communication within ACC to resolve operational challenges.

  • Liaise with CPO and other departments to ensure timely problem resolution.

  • Monitor operational communication channels to mitigate disruptions.

  • Analyze flight schedules and collaborate with ACS to identify and address operational impacts.

  • Monitor and assist with DOT 3/4 compliance.

  • Evaluate pushback delays for accuracy and identify operational trends.

  • Shift Structure

    Coverage is provided 24/7, 365 days a year through one daily shift.

BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING

  • Space Available Personal Travel to include eligible dependents.
  • Medical, Dental and Vision Plans available.
  • Profit Sharing
  • 401(k) match (following one year of service).

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

  • Former Delta pilot.
  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embraces a diverse set of people, thinking and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

  • Preferred Skills & Experience
  • Chief Pilot experience
  • Check Airman
  • Extensive international flying experience, including familiarity with global airspace, regulations, and operational procedures
  • Strong organizational and leadership capabilities.
  • Familiarity with Flight Operations infrastructure.
  • Excellent communication and presentation skills.
  • Proficiency in Office 365 and Delta/DPS software.
  • Ability to work in a fast-paced, detail-oriented environment.
  • Experience with Microsoft Office, Smartsheet, DBMS, OSS.
  • Core Competencies
  • Analytical Thinking: Solves problems using logic and reasoning.
  • Problem Solving: Makes critical decisions within company procedures.
  • Attention to Detail: Produces compliant, error-free work on time.
  • Diversity & Inclusion: Works respectfully with all individuals.
  • Integrity: Maintains high ethical standards.
  • Innovation: Thinks strategically and creatively.

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