Field Collection Officer Jobs in New Delhi

Dhani Loans and Services is hiring Collection Officers in New Delhi. This role involves field-based work in collection and recovery management for personal loans. Candidates interested in BFSI jobs and willing to work in field collections are encouraged to apply.

Position: Collection Officer - After Lead
Department: Collection and Recovery Management
Product: Personal Loan
Work Location: New Delhi, Delhi (Nearby areas assigned as available)

 

Key Responsibilities

  • Manage assigned debt collections as per company policies.
  • Track and collect overdue payments within the assigned New Delhi territory.
  • Conduct regular branch visits to monitor daily collections.
  • Maintain daily collection dashboards and report to senior management.
  • Address and resolve client issues by coordinating with relevant departments.
  • Effectively handle customer/merchant complaints.

 

Qualifications

  • Experience: 0-3 years in collections, preferably with consumer, small business, or gold loans.
  • Education: Minimum of Graduation in any field (Postgraduates are welcome).
  • Local Knowledge: Native or local to New Delhi, Delhi.
  • Computer Skills: Proficient in MS Office and email communication.

 

Skills and Competencies

  • Strong communication skills in Hindi, and English.
  • Knowledge of the collection process and the New Delhi, Delhi road network.
  • Strong command of authority combined with humility and sincerity.
  • High enthusiasm, diligence, and commitment for long-term work.
  • Excellent convincing and negotiation skills.
  • Professional approach to customer interactions.
  • Awareness of Collection Code of Conduct and local geography.
  • Possession of a personal vehicle.

 

Dhani Loans and Services, a renowned Indian finance startup, offers a one-stop app with healthcare and finance products. Operating through the Dhani app, Dhani Services Ltd. provides consumers with digital healthcare and financial solutions, making it a prominent name in the BFSI sector.

How to Apply

Interested candidates can apply directly on Dhani’s Career Page under Collection Officer/Executive Jobs in New Delhi, Delhi. Please complete the required fields and upload an updated resume. Selected candidates will be shortlisted for the next steps.

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