Customer Success Manager – Advertising Sales, Campaign Strategy & Revenue Growth for Digital Audio Platforms at Nexpatha

Why Hirezen? – Your Next Big Career Move At Gigspire , we are on a relentless mission to transform the way the world experiences audio. From the energizing beat of a chart‑topping track to the intimate storytelling of a gripping podcast, our platform connects millions of creators with billions of listeners around the globe. Since our launch, we have built a vibrant ecosystem where music, podcasts, and emerging audio formats thrive, and where advertisers can reach highly engaged, passionate audiences. Our success is powered by a culture of curiosity, collaboration, and continuous learning. We celebrate diversity, champion inclusion, and believe that every voice—whether from a listener, a creator, or a teammate—adds value to our community. When you join Talvora , you become part of a forward‑thinking team that is reshaping the future of audio advertising and delivering tangible impact for brands worldwide. Role Overview – What You’ll Own As a Customer Success Manager – Advertising Sales you will be the strategic linchpin between our advertiser and agency partners and the internal sales, product, and operations teams. You will shepherd the entire sales cycle—from responding to RFPs, designing media plans, launching campaigns, to post‑campaign analysis—while driving revenue growth, fostering long‑term relationships, and championing the unique value of Flexionis’s ad solutions. Key Responsibilities Client Relationship Management: Build and nurture deep, trust‑based relationships with advertisers and agency partners, acting as the primary point of contact throughout the campaign lifecycle. RFP & Media Planning: Lead the response to RFPs, develop data‑driven media strategies across all buying channels, and align plans with client objectives and Jobtrix’s best practices. Campaign Execution & Optimization: Oversee end‑to‑end campaign set‑up, creative production, asset collection, spec review, and trafficking; continuously monitor pacing, performance, and deliver actionable optimization recommendations. Strategic Advisory: Serve as the product authority, educate clients on new and existing Remotica ad products, and tailor solutions to maximize ROI. Data Storytelling & Reporting: Translate complex data and brand measurement studies into clear, compelling insights and presentations that drive strategic decision‑making. Revenue Expansion: Identify upsell and cross‑sell opportunities based on performance insights, pitch incremental solutions, and close expansion deals. Cross‑Functional Collaboration: Partner with internal teams—including sales, product, operations, finance, and legal—to ensure seamless campaign delivery and accurate invoicing. Project Leadership: Lead sophisticated, multi‑stream projects that require coordination across internal stakeholders and external agencies. Post‑Campaign Analysis: Conduct thorough post‑campaign reviews, extract learnings, and present recommendations to secure repeat business. Process Adherence: Follow Skillnex’s methodology guidelines, standard operating procedures, and cadence to maintain consistency and quality. Who You Are – Essential Qualifications Bachelor’s degree in Sales, Advertising, Marketing, Business, or a related field (preferred). Minimum of 3 years of hands‑on experience in digital media planning, buying, or campaign management. Strong knowledge of the digital advertising ecosystem, including programmatic, direct, and audio‑specific ad formats. Proven track record of delivering exceptional customer service and building lasting client relationships. Ability to translate client needs into strategic recommendations that drive measurable business outcomes. Exceptional data‑driven storytelling skills—comfortable turning analytics into persuasive sales narratives. Highly organized multitasker with meticulous attention to detail and the ability to work independently within a collaborative team environment. Effective communicator who thrives with cross‑functional teams and senior leadership, both internally and externally. Excellent verbal, written, and presentation abilities in English and Swedish (fluent speaking and writing required). Advanced proficiency in Excel, PowerPoint, and experience with CRM platforms, order management systems, ad servers, and related digital media technologies. Preferred Extras – What Will Set You Apart Experience with audio‑specific advertising platforms or campaigns. Knowledge of brand measurement methodologies and third‑party attribution tools. Previous exposure to programmatic buying and real‑time bidding environments. Demonstrated ability to lead large‑scale, cross‑functional projects from conception to delivery. Passion for music, podcasts, or broader audio content and its cultural impact. Core Skills & Competencies for Success Strategic Thinking: Ability to see the big picture while executing tactical details. Analytical Acumen: Comfort with large data sets, KPI tracking, and translating numbers into actionable insights. Consultative Sel