Credit Specialist/Customer Service Rep
Customer Service / Credit Representative
Skaggs-Walsh – College Point, NY
Skaggs-Walsh is a well-established, family-owned heating oil company serving NYC, Westchester, and Long Island. In addition to heating oil delivery, we provide HVAC, electrical, pest control, and plumbing services.
We are hiring a Customer Service / Credit Representative for our College Point office. This is a full-time, in-person position.
We are looking for someone confident on the phone who is comfortable discussing account balances and collecting payments in a professional, respectful manner.
Responsibilities:
- Make outbound collection calls on past-due accounts
- Speak professionally with customers about balances and payment options
- Set up payment arrangements when appropriate
- Answer inbound billing and account inquiries
- Maintain accurate notes and payment records
- Coordinate with internal departments as needed
Requirements:
- Comfortable calling customers to collect money
- Strong verbal communication skills
- Organized and detail-oriented
- Reliable and professional demeanor
- Prior collections or credit experience preferred but not required
- Willing to learn — training provided
Compensation & Benefits:
- $23–$25 per hour (based on experience)
- Full-time position
- Flexible scheduling (hours to be determined)
- Overtime opportunities available
- 401(k) with 10% company match
- Health insurance
- Company-paid life insurance policy
- Paid sick time
- Paid vacation time
This is a stable, long-term opportunity with a trusted local company. If you are confident, dependable, and ready to work in a professional office environment, we encourage you to apply.
Pay: $23.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
