Career/Job Search Strategy, Relocation, & OP Coach--Full-time, US-based

IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, outplacement, and leadership development solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group is by their side providing one-on-one coaching, innovative technology, and personalized job search or career development programs to help them find the best career path for them. Our mission is to make a positive IMPACT one relationship at a time. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of providing the highest quality of services available to transitioning employees and their families. Be a part of moving careers forward! This is a Full-time, work from home positions which can be located in St. Louis, MO; Seattle, WA, or the Carolinas. Description We have an opening for a full-time career coach to support our relocation and outplacement solutions. This role would work 100% remotely from a home office with flexibility in setting hours. The Career Coach provides high-impact, technology-forward coaching on career planning, networking, LinkedIn use and optimization, resume development, interviewing, and negotiating skills, and the effective use of AI tools in the modern job search. This is a role for a tech-savvy, AI-aware coach who embraces digital tools to enhance the coaching experience, improve job search outcomes, and empower clients to confidently navigate an increasingly technology-driven employment landscape. Relocation Coaching: Companies purchase our relocation solutions for employees who are moving to other cities for their jobs. The Career Coach / Relocation Consultant serves as the primary point of contact and 1:1 coach throughout the transition by supporting our clients’ employees and their spouses/families as they acclimate to their new locations. Outplacement Coaching: Companies utilize our outplacement services to support employees affected by involuntary separations. Our coaches shape job seekers' next steps to help them find a new career. The Career Coach integrates technology and AI-enhanced strategies into coaching engagements. This includes: • Coaching program participants in conducting tech-enabled job searches. • Leveraging AI-driven job search platforms and labor market tools. • Advising on remote/hybrid work trends and digital networking strategies. • Guiding and teaching clients in using AI responsibly, ethically, and effectively for resume development/enhancement, cover letters, LinkedIn optimization, interview preparation, research and job search communications. • Coaching on digital presence, applicant tracking systems (ATS), and data-informed job search strategies. • Leveraging virtual coaching platforms, analytics, and technology tools to track progress and engagement. Additional Essential Functions Maintains proactive contact with assigned recipients via phone, email, and meetings. • Guides program participants through the coaching process and milestone completion. • Advises and coaches on career development, transition issues, and career options. • Works directly with Résumé and Research departments to ensure services provided meet identified needs. • Coaches on résumé writing, LinkedIn profile, effective marketing techniques, interviewing, and negotiating. • Career coaching includes assisting domestic accompanying spouses/partners due to relocation, as well as international job seekers on Visas, so coaching will include alternative options if candidate is unable to legally work in the US. • Maintains detailed and timely service delivery records and data (via CRM) for each program participant serviced. • Monitors the progress of participants, consults with them on specific subjects to improve their job search skills and knowledge and deals with personal issues that are affecting their careers. • Responsible for achieving quality results throughout the relationship with assigned participants; responds to and incorporates quality assurance feedback in fostering professional growth. • Incorporates time management techniques and balances program delivery demands to effectively service all recipients. • Travel occasionally, including domestic overnight travel to our client locations to deliver workshops or coaching. • Group facilitation experience delivering in-person workshops. • Performs other duties as required. Requirements Minimum three to five years of experience in the delivery of job search strategy/career coaching to individuals in various industries and levels. Experience coaching others in job search. Experience with resume development, interview preparation, career exploration, LinkedIn profiles, and other social media plat