Associate Technical Analyst - PACS Administrator

Description

:

JOB SUMMARY

We are seeking an Imaging Systems Administrator to ensure the optimal performance, integrity, and regulatory compliance of all medical imaging systems and their associated interfaces. This role is integral to supporting our clinical operations, facilitating seamless image viewing, interpretation, and data exchange. The administrator will be responsible for image management, system optimization, and active participation in project management initiatives. Additionally, this position involves collaborative work with vendors and stakeholders to continuously improve imaging workflows and integrate technological advancements

ESSENTIAL RESPONSIBILITIES

  • Work with more senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.

  • Collaborate with cross-functional teams on technology development projects, contributing to various stages of the technology delivery lifecycle, leveraging diverse technology skills and perspectives to drive project success.

  • Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.

  • Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle.

  • Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

  • Other duties as assigned or requested.

EXPERIENCE

Required

  • Information Systems or Technology

Preferred

  • Lean/Six Sigma

  • Health Insurance or HealthcareIndustry

  • Experience in medical imaging systems administration, PACS administration, or a similar role within a healthcare environment.

SKILLS

  • Basic Analytical Skills

  • Basic Problem-Solving

  • Basic Communication Skills

​Technical Skills:

  • Proficiency with PACS, RIS, and EMR systems.
  • Strong understanding of DICOM and HL7 standards.
  • Familiarity with network configurations, transmission protocols, and server management.
  • Experience with hardware and software implementation, upgrades, and maintenance.
  • Ability to retrieve and analyze data for performance indicators.

Soft Skills:

  • Excellent communication (written and verbal) and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple projects and priorities effectively.
  • Customer-focused with a strong commitment to service excellence.
  • Ability to work independently and collaboratively in a team environment.
  • Adaptable and eager to learn new technologies.

EDUCATION

Required

  • Bachelor’s degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Substitutions

  • None


Preferred

  • Master's degree in Business Administration, Business Management, Information Systems or related field


LICENSES or CERTIFICATIONS

Required

  • None


Preferred

  • Information Technology Infrastructure Library (ITIL)

  • The Open Framework Group (TOGAF)

  • Six Sigma

  • Project Management Professional (PMP)

Language (Other than English):

None

Travel Requirement:

25% - 50%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Frequently

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Pay Range Minimum:

$50,200.00

Pay Range Maximum:

$91,200.00

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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