Associate Engagement Manager
Job Description:
- Own the end-to-end workstream for small-to-midsized customer engagements, refining messaging and structured workflows to ensure every deliverable is cohesive, accurate, and reflects the unique value of the Everpure™ Platform.
- Orchestrate customer interactions with a predictable cadence, aligning internal stakeholders on roles and dependencies while proactively surfacing risks to maintain steady progress toward shared business goals.
- Act as the central point of coordination for assigned projects, maintaining rigorous decision logs and action tracking to move teams past barriers and meet critical deadlines.
- Conduct disciplined discovery sessions with stakeholders to validate priorities, translating qualitative findings into data-driven summaries that inform strategic positioning and proposal refinement.
- Produce high-quality, customer-ready outputs with meticulous documentation hygiene, ensuring all data and assumptions are verified, auditable, and aligned with global brand standards.
Requirements:
- Proven ability to manage customer-facing projects or proposal workstreams with a focus on structure, predictability, and cross-functional collaboration.
- Skilled at conducting discovery to surface customer priorities and translating complex information into clear, persuasive written and verbal narratives for internal and external audiences.
- High attention to detail regarding documentation hygiene, version control, and the ability to maintain consistent quality across multiple contributors under tight timelines.
- A proactive approach to learning new industries and tools, paired with the sound judgment to know when to navigate challenges independently and when to escalate for strategic guidance.
Benefits:
- Flexible time off
- Wellness resources
- Company-sponsored team events
