Administrative Assistant II - Cataract & Refractive Surgery, Westwood

Our Administrative Assistant will provide comprehensive front office support to the Cataract & Refractive Surgery practice to ensure efficient clinic operations and an excellent patient experience. Responsibilities include, but are not limited to:

Required:

• Perform insurance verification in advance of patient visits to support smooth check-in and billing processes.
• Register patients and ensure accuracy of demographic and insurance information.
• Obtain pre-authorizations for managed care patients in compliance with payer requirements.
• Handle telephone duties, including answering inquiries, routing calls, and managing messages.
• Perform patient check-in and/or check-out and schedule appointments as needed.
• Support clinic workflow by coordinating patient scheduling and assisting with daily administrative tasks.
• Serve as back-up to the Surgery Coordinator, providing assistance with surgical scheduling and related tasks when needed.